Shipping & Policies
Order Processing Time
- Everything is pre-made. You will not have to wait 4-6 weeks to receive your order like many other clothing brands.
- All orders are processed and dispatched within 24 hours excluding Saturdays.
- Because USPS is closed on Sundays if you place your order on Saturday it will ship out on the following Monday.
Shipping Methods
- All orders are shipped through USPS.
Shipping Costs
- We offer FREE shipping on ALL orders!
Order Tracking
- Once your order is dispatched you will receive a tracking number in the email you provided at checkout.
Shipping Restrictions
- We currently only ship inside of the USA.
- Anyone who attempts to place an order outside of the United States will not be able to checkout.
Delivery Issues
- Please be sure that you enter the correct shipping information at checkout.
- In the rare event that your package is delayed or lost in transit please contact our customer service email.
- Any packages that are lost due to incorrect shipping information inputted by the customer are not the responsibility of gospelgallery.co.
- Normally USPS will ship any packages with incorrect information back to the sender, under those circumstances it will be the customers responsibility to pay for a new shipping label to be used to resend the package with the correct shipping information.
- Under the circumstances that the package was lost due to sender error we will resend the the package with the correct information or refund the customers purchase.
- Please be aware delivery issues are uncommon.
Eligibility For Returns, Refunds & Exchanges
- To be eligible for a return or refund, items must be unused, unworn, and in the same condition as received with all original tags and packaging intact.
- Returns and refunds must be initiated within 5 days from the date of delivery.
- returns/refunds are only available due to manufacturer error, proof of the error must be provided to our customer service email in the form of photos or videos and a description of the issue.
Messaging
- by providing your phone number you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/af5b9a-88/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/af5b9a-88/privacy_policy).
Contact Us
- Please contact our customer service email with any questions or concerns: gospelgallerycustomerservice@gmail.com.